LIFECYCLE SUPPORT
We don't just install lines; we keep them running. One call supports your entire system, regardless of the equipment manufacturer.
ONE CALL.
COMPLETE SUPPORT.
The biggest headache with integrated lines is the "blame game." When a line goes down, you don't have time to call five different OEMs to figure out whose machine caused the fault.
With WR Integrated, you make one call. We own the support for the entire line. Our engineers diagnose the root cause—whether it's the filler, the robot, or the conveyor—and we coordinate the fix. We manage the OEM warranties so you don't have to.
24/7 Support Line
1 (855) 599-8264
OUR SERVICE OFFERINGS
24/7 Technical Support
Direct access to controls engineers who know your system. We provide remote troubleshooting to get you back up and running in minutes, not days.
Spare Parts Management
Stop managing 20 different BOMs. We provide consolidated recommended spare parts lists (RSPL) and can act as your single source for replacement components.
Preventative Maintenance
Scheduled service visits to inspect, calibrate, and tune your line. We catch wear before it becomes downtime.
Operator Training
Turnover is a reality. We offer on-site and remote training programs to ensure your new operators are as effective as your veterans.
System Audits
Is your line running at peak efficiency? Our engineers analyze your OEE, identify bottlenecks, and recommend programming or mechanical upgrades.
Legacy Upgrades
Extend the life of your assets. We upgrade obsolete PLCs, servos, and HMIs on existing equipment, even if we didn't install it.